About Coolblue
Coolblue. We’re the largest and most customer-friendly online retailer in the Netherlands and Belgium, and we’re also active in Germany. We have a wide range, from telephones to laptops and from washing machines to fridges. Our own delivery service packages in our vans or electric bikes. We also have an installation service and customer service. We strive to do things a little greener every day and do everything we can to make our customers happy. For example, we give expert advice and deliver your package to your home the next day.
Together, we work hard every day to make our customers happy. By being honest and open and thinking with them. For example, we don’t hide our customer service phone number at the bottom of our website. Our Terms and Conditions are written in a way even your ten-year-old niece can understand. And we even deliver on Sundays.
Working at Coolblue
Our culture is our success. Started out as a group of friends, and we're still a group of friends. One made up of smart, entrepreneurial experts. It's important that everyone understands why we do things the way we do. That everyone embraces our culture and consistently carries out our values. These are our core values. They describe who we are and what we stand for. What connects us and how we interact.
Friends. Honest, direct, open.
There are few companies where so many colleagues are also friends. That is our strength. Because friends only want the best for each other. Because together, we know more than we know alone. Because friends tell each other the truth. And because it's fun.
Go for it. A little bit better every day.
Less talk, more action. Actions speak louder than words. We've got plenty of sayings for it here in Rotterdam. At Coolblue we sum up our down-to-earth mentality in three simple words: Go for it.
Flexible. Dare to change.
We're constantly changing. Sometimes because we can, sometimes because we have to. From the start, Coolblue was set up in a flexible way to support our rapid growth. We don't say 'because we always do it like that' around here.
Unconventional. One of a kind.
Real, unconventional Coolbluers. We're proud of them. That's why we show them off in our commercials and on our websites. Exactly the way they are. Unconventionality means that Coolbluers can be themselves and dare to be just that, whether that's introverted or loud. That might seem like it doesn't work, but it's what connects us.